We understand that sometimes schedules change and we think it's fair to ask that should our clients need to, they give at least 48 (working) hours notice when canceling or rescheduling their appointment.

 

Please note: Our working hours are

Tuesday - Sunday 9:30am - 5:30pm

 

Appointments canceled within 48 hours or for which clients that are a “no show” will incur a charge of 100% of the booking made. Following this cancellation policy gives us the time to inform our waiting list of any last minute availability.

 

Our aim is to provide an excellent level of service to all our clients, and our policies help us to achieve this.

 

Shimayne and the Head Shed Team.